Patient Information

Our treatments are priced according to the annually revised BC Dental Fee Guide suggested by BC Dental Association.  We do not charge above BC Dental Fee Guide. 

Appointment

The first step towards a beautiful, healthy smile is to schedule an appointment. Please contact our office by phone or complete an online appointment request.

Payment Options

For your convenience, we accept  personal checks, Debit, Visa and Mastercard. Payment is expected at the time services are performed.  Feel free to contact our office If your treatment plan requires more comprehensive dental work and you want to discuss financial arrangements.

 
Dental Insurance

We accept most in province dental plans and will assist you in understanding your benefits. We will work with you and your insurance company to ensure that you get the greatest possible benefit from your plan. It is important that you notify us of any changes in your plan or your address. Your insurance plan is a contract between you, your employer and the insurance company. Insurance companies will not provide us information directly.

At time of treatment and if the amounts not covered by your insurance plans , you will be responsible for any portion not covered by your insurance plan.

Please contact our office for Insurance details.  We look forward to hearing from you.

Cancellations

We pride ourselves on keeping our costs affordable for our patients. One way we do that is efficient use of equipment and professional staff.

We understand sometime things happen in life that may need the change of schedule, we are always happy to change it if you provide us with two business days’ notice. This allows us to schedule in a patient who may be in urgent need of care.

Missed or broken appointments represent a cost to us, to you and to other patients who could have been seen in the time set aside for you. They interfere with your dental treatment and create unnecessary scheduling problems for other patients.

We strive to accommodate the scheduling needs of our patients, and we will make every effort to keep your schedule on time. Failure to provide us with 2 business days advance notice or failure to show up for a scheduled appointment will result in a $75 administration fee.

Our goal in communicating our cancellation/no show policy is to avoid any extra charges from occurring.

We thank you for your cooperation and understanding.